Shipping and Returns Information
For Australian Residents:
Shipping Cost:
Enjoy Free Australia Post Tracked Express Shipping on all orders over $50 within Australia. Orders below $50 incur a postage fee of $4.95.
Delivery Time:
Orders placed before 1 pm AEST are dispatched on the same day, with Express Shipping typically delivering within 1-4 business days.
Tracking Your Order:
Once your order ships, you'll receive a Shipping Notification email containing tracking details.
For New Zealand Residents:
Shipping Cost:
Nobu Swim offers Free Australia Post Tracked Express Shipping for New Zealand residents on orders exceeding $50. Orders under $50 incur a postage fee of $4.95.
Delivery Time:
Orders are dispatched the same day when placed before 1 pm AEST, with Express Shipping taking 2-5 business days for delivery.
Tracking Your Order:
Receive a Shipping Notification email with tracking details upon shipment.
For United States Residents:
Shipping Cost:
Residents of the USA benefit from Free USPS Tracked Express Shipping on orders $50. Orders below $50 incur a $4.95 postage fee.
Delivery Time:
Orders placed before 1 pm AEST are dispatched the same day. Express Shipping typically delivers within 3-6 business days.
Tracking Your Order:
Once your order is shipped, you'll receive a Shipping Notification email with tracking information.
For Canada Residents:
Shipping Cost:
Enjoy Free Canada Post Tracked Express Shipping on orders over $50. Orders under $50 incur a $4.95 postage fee.
Delivery Time:
Orders placed before 1 pm AEST are dispatched on the same day. Express Shipping typically delivers within 3-6 business days.
Tracking Your Order:
Receive a Shipping Notification email with tracking information upon shipment.
For United Kingdom Residents:
Shipping Cost:
Residents of the United Kingdom receive Free Royal Mail Tracked Express Shipping on orders over $50. Orders under $50 incur a $4.95 postage fee.
Delivery Time:
Orders placed before 1 pm AEST are dispatched the same day. Express Shipping delivers within 3-6 business days.
Tracking Your Order:
You'll receive a Shipping Notification email with tracking details upon shipment.
For Rest of World:
Shipping Cost:
Residents from the Rest of the World enjoy Free Tracked Shipping on orders over $50. Orders under $50 incur a $4.95 postage fee.
Delivery Time:
Orders placed before 1 pm AEST are dispatched on the same day. Shipping typically takes 5-10 business days, depending on location.
Tracking Your Order:
Upon shipment, you'll receive a Shipping Notification email with tracking information.
We offer a 30 day money back guarantee if you're not satisfied with your purchase.
Returns Policy:
You can return products within 30 days of delivery for a Full Refund, provided they're in their original condition, unused, and in their original packaging. To initiate a return, include your receipt or proof of purchase in your parcel and contact us through our Contact Page. We process returns within one week of receiving your items and notify you via email.
Buyers are responsible for return shipping costs, which are non-refundable. We cannot accept returns or exchanges after 30 days of receiving your order. To initiate a return, message us via the Contact Page with your Full Name, Order Number, and Return Request.
Refunds:
Once we receive and inspect your returned item, we'll notify you via email of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within a certain timeframe.
Late or Missing Refunds:
If you haven't received a refund, check your bank account, contact your credit card company, and your bank. If issues persist, contact us via our Contact Page.
We are dedicated to providing the perfect fit for every body. Our sizing guide is designed to help you find your ideal size with ease and confidence.
